feat(backend): add support line to emails (#8502)

* feat(backend): add support line to emails * - fixed snapshots --------- Co-authored-by: Wolfgang Huß <wolle.huss@pjannto.com> Co-authored-by: Sebastian Stein <sebastian@codepassion.de>
2025-12-12 23:35:58 +00:00 · 2025-05-14 18:04:08 +02:00 · 2025-05-14 18:04:08 +02:00 · 77cd6a4a04
commit 77cd6a4a04
parent a9a8dd3531
17 changed files with 792 additions and 6 deletions
--- a/backend/.env.template
+++ b/backend/.env.template
@ -7,7 +7,7 @@ GRAPHQL_URI=http://localhost:4000
 CLIENT_URI=http://localhost:3000

 # E-Mail default settings
-EMAIL_SUPPORT="devops@ocelot.social"
+SUPPORT_EMAIL="devops@ocelot.social"
 EMAIL_DEFAULT_SENDER="devops@ocelot.social"
 SMTP_HOST=
 SMTP_PORT=
--- a/backend/.env.test_e2e
+++ b/backend/.env.test_e2e
@ -7,7 +7,7 @@ GRAPHQL_URI=http://localhost:4000
 CLIENT_URI=http://localhost:3000

 # E-Mail default settings
-EMAIL_SUPPORT="devops@ocelot.social"
+SUPPORT_EMAIL="devops@ocelot.social"
 EMAIL_DEFAULT_SENDER="devops@ocelot.social"
 SMTP_HOST=mailserver
 SMTP_PORT=1025
--- a/backend/src/config/emails.ts
+++ b/backend/src/config/emails.ts
@ -1,8 +1,5 @@
 // this file is duplicated in `backend/src/config/` and `webapp/constants/` and replaced on rebranding by https://github.com/Ocelot-Social-Community/Ocelot-Social-Deploy-Rebranding/tree/master/branding/constants/
 export default {
-  SUPPORT_EMAIL: 'devops@ocelot.social',
-  MODERATION_EMAIL: 'devops@ocelot.social',
-  // ATTENTION: the following links have to be defined even for internal pages with full URLs as example like 'https://staging.ocelot.social/support', because they are used in e-mails!
  ORGANIZATION_LINK: 'https://ocelot.social',
  SUPPORT_LINK: 'https://ocelot.social',
 }
--- a/backend/src/config/index.ts
+++ b/backend/src/config/index.ts
@ -112,6 +112,7 @@ const s3 = {

 const options = {
  EMAIL_DEFAULT_SENDER: env.EMAIL_DEFAULT_SENDER,
+  SUPPORT_EMAIL: env.SUPPORT_EMAIL,
  SUPPORT_URL: emails.SUPPORT_LINK,
  APPLICATION_NAME: metadata.APPLICATION_NAME,
  ORGANIZATION_URL: emails.ORGANIZATION_LINK,
--- a/backend/src/emails/snapshots/sendChatMessageMail.spec.ts.snap
+++ b/backend/src/emails/snapshots/sendChatMessageMail.spec.ts.snap
@ -99,6 +99,9 @@ footer {
          <p>PS: If you don't want to receive e-mails anymore, change your <a class="settings" href="http://webapp:3000/settings/notifications">notification settings</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -121,6 +124,9 @@ See you soon on ocelot.social [https://ocelot.social]!
 PS: If you don't want to receive e-mails anymore, change your notification
 settings [http://webapp:3000/settings/notifications]!

+If you have questions or problems, feel free to contact our support:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -226,6 +232,9 @@ footer {
          <p>PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine <a class="settings" href="http://webapp:3000/settings/notifications">Benachrichtigungseinstellungen</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -248,6 +257,9 @@ Bis bald bei ocelot.social [https://ocelot.social]!
 PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine
 Benachrichtigungseinstellungen [http://webapp:3000/settings/notifications]!

+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
--- a/backend/src/emails/snapshots/sendEmailVerification.spec.ts.snap
+++ b/backend/src/emails/snapshots/sendEmailVerification.spec.ts.snap
@ -99,6 +99,9 @@ footer {
          <p>– The ocelot.social Team</p>
        </div>
      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -124,6 +127,9 @@ See you soon on ocelot.social [https://ocelot.social]!

 – The ocelot.social Team

+If you have questions or problems, feel free to contact our support:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -229,6 +235,9 @@ footer {
          <p>– Dein ocelot.social Team</p>
        </div>
      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -254,6 +263,9 @@ Bis bald bei ocelot.social [https://ocelot.social]!

 – Dein ocelot.social Team

+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
--- a/backend/src/emails/snapshots/sendNotificationMail.spec.ts.snap
+++ b/backend/src/emails/snapshots/sendNotificationMail.spec.ts.snap
@ -98,6 +98,9 @@ footer {
          <p>PS: If you don't want to receive e-mails anymore, change your <a class="settings" href="http://webapp:3000/settings/notifications">notification settings</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -120,6 +123,9 @@ See you soon on ocelot.social [https://ocelot.social]!
 PS: If you don't want to receive e-mails anymore, change your notification
 settings [http://webapp:3000/settings/notifications]!

+If you have questions or problems, feel free to contact our support:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -225,6 +231,9 @@ footer {
          <p>PS: If you don't want to receive e-mails anymore, change your <a class="settings" href="http://webapp:3000/settings/notifications">notification settings</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -248,6 +257,9 @@ See you soon on ocelot.social [https://ocelot.social]!
 PS: If you don't want to receive e-mails anymore, change your notification
 settings [http://webapp:3000/settings/notifications]!

+If you have questions or problems, feel free to contact our support:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -353,6 +365,9 @@ footer {
          <p>PS: If you don't want to receive e-mails anymore, change your <a class="settings" href="http://webapp:3000/settings/notifications">notification settings</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -376,6 +391,9 @@ See you soon on ocelot.social [https://ocelot.social]!
 PS: If you don't want to receive e-mails anymore, change your notification
 settings [http://webapp:3000/settings/notifications]!

+If you have questions or problems, feel free to contact our support:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -481,6 +499,9 @@ footer {
          <p>PS: If you don't want to receive e-mails anymore, change your <a class="settings" href="http://webapp:3000/settings/notifications">notification settings</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -504,6 +525,9 @@ See you soon on ocelot.social [https://ocelot.social]!
 PS: If you don't want to receive e-mails anymore, change your notification
 settings [http://webapp:3000/settings/notifications]!

+If you have questions or problems, feel free to contact our support:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -609,6 +633,9 @@ footer {
          <p>PS: If you don't want to receive e-mails anymore, change your <a class="settings" href="http://webapp:3000/settings/notifications">notification settings</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -631,6 +658,9 @@ See you soon on ocelot.social [https://ocelot.social]!
 PS: If you don't want to receive e-mails anymore, change your notification
 settings [http://webapp:3000/settings/notifications]!

+If you have questions or problems, feel free to contact our support:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -735,6 +765,9 @@ footer {
          <p>PS: If you don't want to receive e-mails anymore, change your <a class="settings" href="http://webapp:3000/settings/notifications">notification settings</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -757,6 +790,9 @@ See you soon on ocelot.social [https://ocelot.social]!
 PS: If you don't want to receive e-mails anymore, change your notification
 settings [http://webapp:3000/settings/notifications]!

+If you have questions or problems, feel free to contact our support:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -861,6 +897,9 @@ footer {
          <p>PS: If you don't want to receive e-mails anymore, change your <a class="settings" href="http://webapp:3000/settings/notifications">notification settings</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -880,6 +919,9 @@ See you soon on ocelot.social [https://ocelot.social]!
 PS: If you don't want to receive e-mails anymore, change your notification
 settings [http://webapp:3000/settings/notifications]!

+If you have questions or problems, feel free to contact our support:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -985,6 +1027,9 @@ footer {
          <p>PS: If you don't want to receive e-mails anymore, change your <a class="settings" href="http://webapp:3000/settings/notifications">notification settings</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -1007,6 +1052,9 @@ See you soon on ocelot.social [https://ocelot.social]!
 PS: If you don't want to receive e-mails anymore, change your notification
 settings [http://webapp:3000/settings/notifications]!

+If you have questions or problems, feel free to contact our support:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -1112,6 +1160,9 @@ footer {
          <p>PS: If you don't want to receive e-mails anymore, change your <a class="settings" href="http://webapp:3000/settings/notifications">notification settings</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -1134,6 +1185,9 @@ See you soon on ocelot.social [https://ocelot.social]!
 PS: If you don't want to receive e-mails anymore, change your notification
 settings [http://webapp:3000/settings/notifications]!

+If you have questions or problems, feel free to contact our support:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -1238,6 +1292,9 @@ footer {
          <p>PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine <a class="settings" href="http://webapp:3000/settings/notifications">Benachrichtigungseinstellungen</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -1260,6 +1317,9 @@ Bis bald bei ocelot.social [https://ocelot.social]!
 PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine
 Benachrichtigungseinstellungen [http://webapp:3000/settings/notifications]!

+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -1365,6 +1425,9 @@ footer {
          <p>PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine <a class="settings" href="http://webapp:3000/settings/notifications">Benachrichtigungseinstellungen</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -1388,6 +1451,9 @@ Bis bald bei ocelot.social [https://ocelot.social]!
 PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine
 Benachrichtigungseinstellungen [http://webapp:3000/settings/notifications]!

+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -1493,6 +1559,9 @@ footer {
          <p>PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine <a class="settings" href="http://webapp:3000/settings/notifications">Benachrichtigungseinstellungen</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -1516,6 +1585,9 @@ Bis bald bei ocelot.social [https://ocelot.social]!
 PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine
 Benachrichtigungseinstellungen [http://webapp:3000/settings/notifications]!

+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -1621,6 +1693,9 @@ footer {
          <p>PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine <a class="settings" href="http://webapp:3000/settings/notifications">Benachrichtigungseinstellungen</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -1644,6 +1719,9 @@ Bis bald bei ocelot.social [https://ocelot.social]!
 PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine
 Benachrichtigungseinstellungen [http://webapp:3000/settings/notifications]!

+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -1749,6 +1827,9 @@ footer {
          <p>PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine <a class="settings" href="http://webapp:3000/settings/notifications">Benachrichtigungseinstellungen</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -1771,6 +1852,9 @@ Bis bald bei ocelot.social [https://ocelot.social]!
 PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine
 Benachrichtigungseinstellungen [http://webapp:3000/settings/notifications]!

+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -1875,6 +1959,9 @@ footer {
          <p>PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine <a class="settings" href="http://webapp:3000/settings/notifications">Benachrichtigungseinstellungen</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -1897,6 +1984,9 @@ Bis bald bei ocelot.social [https://ocelot.social]!
 PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine
 Benachrichtigungseinstellungen [http://webapp:3000/settings/notifications]!

+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -2001,6 +2091,9 @@ footer {
          <p>PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine <a class="settings" href="http://webapp:3000/settings/notifications">Benachrichtigungseinstellungen</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -2020,6 +2113,9 @@ Bis bald bei ocelot.social [https://ocelot.social]!
 PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine
 Benachrichtigungseinstellungen [http://webapp:3000/settings/notifications]!

+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -2125,6 +2221,9 @@ footer {
          <p>PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine <a class="settings" href="http://webapp:3000/settings/notifications">Benachrichtigungseinstellungen</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -2147,6 +2246,9 @@ Bis bald bei ocelot.social [https://ocelot.social]!
 PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine
 Benachrichtigungseinstellungen [http://webapp:3000/settings/notifications]!

+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -2252,6 +2354,9 @@ footer {
          <p>PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine <a class="settings" href="http://webapp:3000/settings/notifications">Benachrichtigungseinstellungen</a>!</p>
        </div>
      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -2274,6 +2379,9 @@ Bis bald bei ocelot.social [https://ocelot.social]!
 PS: Möchtest du keine E-Mails mehr erhalten, dann ändere deine
 Benachrichtigungseinstellungen [http://webapp:3000/settings/notifications]!

+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
--- a/backend/src/emails/snapshots/sendRegistrationMail.spec.ts.snap
+++ b/backend/src/emails/snapshots/sendRegistrationMail.spec.ts.snap
@ -102,6 +102,9 @@ footer {
          <p>– The ocelot.social Team</p>
        </div>
      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -133,6 +136,9 @@ See you soon on ocelot.social [https://ocelot.social]!

 – The ocelot.social Team

+If you have questions or problems, feel free to contact our support:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -241,6 +247,9 @@ footer {
          <p>– Dein ocelot.social Team</p>
        </div>
      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -273,6 +282,9 @@ Bis bald bei ocelot.social [https://ocelot.social]!

 – Dein ocelot.social Team

+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -381,6 +393,9 @@ footer {
          <p>– The ocelot.social Team</p>
        </div>
      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -412,6 +427,9 @@ See you soon on ocelot.social [https://ocelot.social]!

 – The ocelot.social Team

+If you have questions or problems, feel free to contact our support:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -520,6 +538,9 @@ footer {
          <p>– Dein ocelot.social Team</p>
        </div>
      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -552,6 +573,9 @@ Bis bald bei ocelot.social [https://ocelot.social]!

 – Dein ocelot.social Team

+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
--- a/backend/src/emails/snapshots/sendResetPasswordMail.spec.ts.snap
+++ b/backend/src/emails/snapshots/sendResetPasswordMail.spec.ts.snap
@ -99,6 +99,9 @@ footer {
          <p>– The ocelot.social Team</p>
        </div>
      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -123,6 +126,9 @@ See you soon on ocelot.social [https://ocelot.social]!

 – The ocelot.social Team

+If you have questions or problems, feel free to contact our support:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -228,6 +234,9 @@ footer {
          <p>– Dein ocelot.social Team</p>
        </div>
      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -253,6 +262,9 @@ Bis bald bei ocelot.social [https://ocelot.social]!

 – Dein ocelot.social Team

+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
--- a/backend/src/emails/snapshots/sendWrongEmail.spec.ts.snap
+++ b/backend/src/emails/snapshots/sendWrongEmail.spec.ts.snap
@ -99,6 +99,9 @@ footer {
          <p>– The ocelot.social Team</p>
        </div>
      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -121,6 +124,9 @@ See you soon on ocelot.social [https://ocelot.social]!

 – The ocelot.social Team

+If you have questions or problems, feel free to contact our support:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
@ -226,6 +232,9 @@ footer {
          <p>– Dein ocelot.social Team</p>
        </div>
      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:devops@ocelot.social">devops@ocelot.social</a></p>
+      </div>
      <footer>
        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
      </footer>
@ -248,6 +257,9 @@ Bis bald bei ocelot.social [https://ocelot.social]!

 – Dein ocelot.social Team

+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+devops@ocelot.social [devops@ocelot.social]
+

 ocelot.social Community [https://ocelot.social]",
  "to": "user@example.org",
--- a/backend/src/emails/snapshots/supportLine.spec.ts.snap
+++ b/backend/src/emails/snapshots/supportLine.spec.ts.snap
@ -0,0 +1,531 @@
+// Jest Snapshot v1, https://goo.gl/fbAQLP
+
+exports[`sendResetPasswordMail with support English renders correctly 1`] = `
+{
+  "attachments": [],
+  "from": "ocelot.social <devops@ocelot.social>",
+  "html": "<!DOCTYPE html>
+<html lang="en">
+  <head>
+    <meta content="multipart/html; charset=UTF-8" http-equiv="content-type">
+    <meta name="viewport" content="width=device-width, initial-scale=1">
+    <style>.wf-force-outline-none[tabindex="-1"]:focus{outline:none;}</style>
+    <style>body{
+  display: block;
+  font-family: Lato, sans-serif;
+  font-size: 17px;
+  text-align: left;
+  text-align: -webkit-left;
+  justify-content: center;
+  padding: 15px;
+  margin: 0px;
+}
+
+h2 {
+  margin-top: 25px;
+  font-size: 25px;
+  font-weight: normal;
+  line-height: 22px;
+  color: #333333;
+}
+
+.container {
+  max-width: 680px;
+  margin: 0 auto;
+  display: block;
+}
+
+.head-logo {
+  width: 60%;
+  height: auto;
+  display: block;
+  margin-left: auto;
+  margin-right: auto;
+}
+
+a {
+  color: #17b53e;
+}
+
+a.button {
+  background: #17b53e;
+  font-family: Lato, sans-serif;
+  font-size: 16px;
+  line-height: 15px;
+  text-decoration: none;
+  text-align:center;
+  padding: 13px 17px;
+  color: #ffffff;
+  display: table;
+  margin-left: auto;
+  margin-right: auto;
+  border-radius: 4px;
+}
+
+span {
+  color: #17b53e;
+}
+
+.text-block {
+  margin-top: 20px;
+  color: #000000;
+}
+
+footer {
+  padding: 20px;
+  font-family: Lato, sans-serif;
+  font-size: 12px;
+  line-height: 15px;
+  text-align: center;
+  color: #888888;
+}
+
+    </style>
+  </head>
+  <body>
+    <div class="container">
+      <header>
+        <div class="head"><img class="head-logo" alt="Welcome Image" loading="lazy" src="http://webapp:3000/img/custom/logo-squared.svg">
+        </div>
+      </header>
+      <h2>Hello Jenny Rostock,</h2>
+      <div class="wrapper">
+        <div class="content"></div>
+        <p>So, you forgot your password? No problem! Just click the button below to reset it within the next 24 hours:</p><a class="button" href="http://webapp:3000/password-reset/change-password?email=user%40example.org&amp;nonce=123456">Confirm your e-mail address</a>
+        <p>If you didn't request a new password feel free to ignore this e-mail.</p>
+        <p>If the above button doesn't work you can also copy the following code into your browser window: <span>123456</span></p>
+        <div class="text-block">
+          <p>See you soon on <a class="organization" href="https://ocelot.social">ocelot.social</a>!</p>
+          <p>– The ocelot.social Team</p>
+        </div>
+      </div>
+      <div class="support">
+        <p>If you have questions or problems, feel free to contact our support: <a href="mailto:support@example.org">support@example.org</a></p>
+      </div>
+      <footer>
+        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
+      </footer>
+    </div>
+  </body>
+</html>",
+  "subject": "Reset Password ocelot.social",
+  "text": "HELLO JENNY ROSTOCK,
+
+So, you forgot your password? No problem! Just click the button below to reset
+it within the next 24 hours:
+
+Confirm your e-mail address
+[http://webapp:3000/password-reset/change-password?email=user%40example.org&nonce=123456]
+
+If you didn't request a new password feel free to ignore this e-mail.
+
+If the above button doesn't work you can also copy the following code into your
+browser window: 123456
+
+See you soon on ocelot.social [https://ocelot.social]!
+
+– The ocelot.social Team
+
+If you have questions or problems, feel free to contact our support:
+support@example.org [support@example.org]
+
+
+ocelot.social Community [https://ocelot.social]",
+  "to": "user@example.org",
+}
+`;
+
+exports[`sendResetPasswordMail with support German renders correctly 1`] = `
+{
+  "attachments": [],
+  "from": "ocelot.social <devops@ocelot.social>",
+  "html": "<!DOCTYPE html>
+<html lang="de">
+  <head>
+    <meta content="multipart/html; charset=UTF-8" http-equiv="content-type">
+    <meta name="viewport" content="width=device-width, initial-scale=1">
+    <style>.wf-force-outline-none[tabindex="-1"]:focus{outline:none;}</style>
+    <style>body{
+  display: block;
+  font-family: Lato, sans-serif;
+  font-size: 17px;
+  text-align: left;
+  text-align: -webkit-left;
+  justify-content: center;
+  padding: 15px;
+  margin: 0px;
+}
+
+h2 {
+  margin-top: 25px;
+  font-size: 25px;
+  font-weight: normal;
+  line-height: 22px;
+  color: #333333;
+}
+
+.container {
+  max-width: 680px;
+  margin: 0 auto;
+  display: block;
+}
+
+.head-logo {
+  width: 60%;
+  height: auto;
+  display: block;
+  margin-left: auto;
+  margin-right: auto;
+}
+
+a {
+  color: #17b53e;
+}
+
+a.button {
+  background: #17b53e;
+  font-family: Lato, sans-serif;
+  font-size: 16px;
+  line-height: 15px;
+  text-decoration: none;
+  text-align:center;
+  padding: 13px 17px;
+  color: #ffffff;
+  display: table;
+  margin-left: auto;
+  margin-right: auto;
+  border-radius: 4px;
+}
+
+span {
+  color: #17b53e;
+}
+
+.text-block {
+  margin-top: 20px;
+  color: #000000;
+}
+
+footer {
+  padding: 20px;
+  font-family: Lato, sans-serif;
+  font-size: 12px;
+  line-height: 15px;
+  text-align: center;
+  color: #888888;
+}
+
+    </style>
+  </head>
+  <body>
+    <div class="container">
+      <header>
+        <div class="head"><img class="head-logo" alt="Welcome Image" loading="lazy" src="http://webapp:3000/img/custom/logo-squared.svg">
+        </div>
+      </header>
+      <h2>Hallo Jenny Rostock,</h2>
+      <div class="wrapper">
+        <div class="content"></div>
+        <p>Du hast also dein Passwort vergessen? Kein Problem! Mit Klick auf diesen Button kannst du innerhalb der nächsten 24 Stunden dein Passwort zurücksetzen:</p><a class="button" href="http://webapp:3000/password-reset/change-password?email=user%40example.org&amp;nonce=123456">Bestätige deine E-Mail Adresse</a>
+        <p>Falls du kein neues Passwort angefordert hast, kannst du diese E-Mail einfach ignorieren.</p>
+        <p>Sollte der Button für dich nicht funktionieren, kannst du auch folgenden Code in dein Browserfenster kopieren: <span>123456</span></p>
+        <div class="text-block">
+          <p>Bis bald bei <a class="organization" href="https://ocelot.social">ocelot.social</a>!</p>
+          <p>– Dein ocelot.social Team</p>
+        </div>
+      </div>
+      <div class="support">
+        <p>Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: <a href="mailto:support@example.org">support@example.org</a></p>
+      </div>
+      <footer>
+        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
+      </footer>
+    </div>
+  </body>
+</html>",
+  "subject": "Neues Passwort ocelot.social",
+  "text": "HALLO JENNY ROSTOCK,
+
+Du hast also dein Passwort vergessen? Kein Problem! Mit Klick auf diesen Button
+kannst du innerhalb der nächsten 24 Stunden dein Passwort zurücksetzen:
+
+Bestätige deine E-Mail Adresse
+[http://webapp:3000/password-reset/change-password?email=user%40example.org&nonce=123456]
+
+Falls du kein neues Passwort angefordert hast, kannst du diese E-Mail einfach
+ignorieren.
+
+Sollte der Button für dich nicht funktionieren, kannst du auch folgenden Code in
+dein Browserfenster kopieren: 123456
+
+Bis bald bei ocelot.social [https://ocelot.social]!
+
+– Dein ocelot.social Team
+
+Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden:
+support@example.org [support@example.org]
+
+
+ocelot.social Community [https://ocelot.social]",
+  "to": "user@example.org",
+}
+`;
+
+exports[`sendResetPasswordMail without support English renders correctly 1`] = `
+{
+  "attachments": [],
+  "from": "ocelot.social <devops@ocelot.social>",
+  "html": "<!DOCTYPE html>
+<html lang="en">
+  <head>
+    <meta content="multipart/html; charset=UTF-8" http-equiv="content-type">
+    <meta name="viewport" content="width=device-width, initial-scale=1">
+    <style>.wf-force-outline-none[tabindex="-1"]:focus{outline:none;}</style>
+    <style>body{
+  display: block;
+  font-family: Lato, sans-serif;
+  font-size: 17px;
+  text-align: left;
+  text-align: -webkit-left;
+  justify-content: center;
+  padding: 15px;
+  margin: 0px;
+}
+
+h2 {
+  margin-top: 25px;
+  font-size: 25px;
+  font-weight: normal;
+  line-height: 22px;
+  color: #333333;
+}
+
+.container {
+  max-width: 680px;
+  margin: 0 auto;
+  display: block;
+}
+
+.head-logo {
+  width: 60%;
+  height: auto;
+  display: block;
+  margin-left: auto;
+  margin-right: auto;
+}
+
+a {
+  color: #17b53e;
+}
+
+a.button {
+  background: #17b53e;
+  font-family: Lato, sans-serif;
+  font-size: 16px;
+  line-height: 15px;
+  text-decoration: none;
+  text-align:center;
+  padding: 13px 17px;
+  color: #ffffff;
+  display: table;
+  margin-left: auto;
+  margin-right: auto;
+  border-radius: 4px;
+}
+
+span {
+  color: #17b53e;
+}
+
+.text-block {
+  margin-top: 20px;
+  color: #000000;
+}
+
+footer {
+  padding: 20px;
+  font-family: Lato, sans-serif;
+  font-size: 12px;
+  line-height: 15px;
+  text-align: center;
+  color: #888888;
+}
+
+    </style>
+  </head>
+  <body>
+    <div class="container">
+      <header>
+        <div class="head"><img class="head-logo" alt="Welcome Image" loading="lazy" src="http://webapp:3000/img/custom/logo-squared.svg">
+        </div>
+      </header>
+      <h2>Hello Jenny Rostock,</h2>
+      <div class="wrapper">
+        <div class="content"></div>
+        <p>So, you forgot your password? No problem! Just click the button below to reset it within the next 24 hours:</p><a class="button" href="http://webapp:3000/password-reset/change-password?email=user%40example.org&amp;nonce=123456">Confirm your e-mail address</a>
+        <p>If you didn't request a new password feel free to ignore this e-mail.</p>
+        <p>If the above button doesn't work you can also copy the following code into your browser window: <span>123456</span></p>
+        <div class="text-block">
+          <p>See you soon on <a class="organization" href="https://ocelot.social">ocelot.social</a>!</p>
+          <p>– The ocelot.social Team</p>
+        </div>
+      </div>
+      <footer>
+        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
+      </footer>
+    </div>
+  </body>
+</html>",
+  "subject": "Reset Password ocelot.social",
+  "text": "HELLO JENNY ROSTOCK,
+
+So, you forgot your password? No problem! Just click the button below to reset
+it within the next 24 hours:
+
+Confirm your e-mail address
+[http://webapp:3000/password-reset/change-password?email=user%40example.org&nonce=123456]
+
+If you didn't request a new password feel free to ignore this e-mail.
+
+If the above button doesn't work you can also copy the following code into your
+browser window: 123456
+
+See you soon on ocelot.social [https://ocelot.social]!
+
+– The ocelot.social Team
+
+
+ocelot.social Community [https://ocelot.social]",
+  "to": "user@example.org",
+}
+`;
+
+exports[`sendResetPasswordMail without support German renders correctly 1`] = `
+{
+  "attachments": [],
+  "from": "ocelot.social <devops@ocelot.social>",
+  "html": "<!DOCTYPE html>
+<html lang="de">
+  <head>
+    <meta content="multipart/html; charset=UTF-8" http-equiv="content-type">
+    <meta name="viewport" content="width=device-width, initial-scale=1">
+    <style>.wf-force-outline-none[tabindex="-1"]:focus{outline:none;}</style>
+    <style>body{
+  display: block;
+  font-family: Lato, sans-serif;
+  font-size: 17px;
+  text-align: left;
+  text-align: -webkit-left;
+  justify-content: center;
+  padding: 15px;
+  margin: 0px;
+}
+
+h2 {
+  margin-top: 25px;
+  font-size: 25px;
+  font-weight: normal;
+  line-height: 22px;
+  color: #333333;
+}
+
+.container {
+  max-width: 680px;
+  margin: 0 auto;
+  display: block;
+}
+
+.head-logo {
+  width: 60%;
+  height: auto;
+  display: block;
+  margin-left: auto;
+  margin-right: auto;
+}
+
+a {
+  color: #17b53e;
+}
+
+a.button {
+  background: #17b53e;
+  font-family: Lato, sans-serif;
+  font-size: 16px;
+  line-height: 15px;
+  text-decoration: none;
+  text-align:center;
+  padding: 13px 17px;
+  color: #ffffff;
+  display: table;
+  margin-left: auto;
+  margin-right: auto;
+  border-radius: 4px;
+}
+
+span {
+  color: #17b53e;
+}
+
+.text-block {
+  margin-top: 20px;
+  color: #000000;
+}
+
+footer {
+  padding: 20px;
+  font-family: Lato, sans-serif;
+  font-size: 12px;
+  line-height: 15px;
+  text-align: center;
+  color: #888888;
+}
+
+    </style>
+  </head>
+  <body>
+    <div class="container">
+      <header>
+        <div class="head"><img class="head-logo" alt="Welcome Image" loading="lazy" src="http://webapp:3000/img/custom/logo-squared.svg">
+        </div>
+      </header>
+      <h2>Hallo Jenny Rostock,</h2>
+      <div class="wrapper">
+        <div class="content"></div>
+        <p>Du hast also dein Passwort vergessen? Kein Problem! Mit Klick auf diesen Button kannst du innerhalb der nächsten 24 Stunden dein Passwort zurücksetzen:</p><a class="button" href="http://webapp:3000/password-reset/change-password?email=user%40example.org&amp;nonce=123456">Bestätige deine E-Mail Adresse</a>
+        <p>Falls du kein neues Passwort angefordert hast, kannst du diese E-Mail einfach ignorieren.</p>
+        <p>Sollte der Button für dich nicht funktionieren, kannst du auch folgenden Code in dein Browserfenster kopieren: <span>123456</span></p>
+        <div class="text-block">
+          <p>Bis bald bei <a class="organization" href="https://ocelot.social">ocelot.social</a>!</p>
+          <p>– Dein ocelot.social Team</p>
+        </div>
+      </div>
+      <footer>
+        <div class="footer"></div><a href="https://ocelot.social">ocelot.social Community</a>
+      </footer>
+    </div>
+  </body>
+</html>",
+  "subject": "Neues Passwort ocelot.social",
+  "text": "HALLO JENNY ROSTOCK,
+
+Du hast also dein Passwort vergessen? Kein Problem! Mit Klick auf diesen Button
+kannst du innerhalb der nächsten 24 Stunden dein Passwort zurücksetzen:
+
+Bestätige deine E-Mail Adresse
+[http://webapp:3000/password-reset/change-password?email=user%40example.org&nonce=123456]
+
+Falls du kein neues Passwort angefordert hast, kannst du diese E-Mail einfach
+ignorieren.
+
+Sollte der Button für dich nicht funktionieren, kannst du auch folgenden Code in
+dein Browserfenster kopieren: 123456
+
+Bis bald bei ocelot.social [https://ocelot.social]!
+
+– Dein ocelot.social Team
+
+
+ocelot.social Community [https://ocelot.social]",
+  "to": "user@example.org",
+}
+`;
--- a/backend/src/emails/locales/de.json
+++ b/backend/src/emails/locales/de.json
@ -28,6 +28,7 @@
    "introduction": "Du möchtest also deine E-Mail ändern? Kein Problem! Mit Klick auf diesen Button kannst du deine neue E-Mail Adresse bestätigen:",
    "doNotChange": "Falls du deine E-Mail Adresse doch nicht ändern möchtest, kannst du diese Nachricht einfach ignorieren. "
  },
+  "support": "Wenn du Fragen oder Probleme hast, kannst du dich gerne an den Support wenden: ",
  "buttons": {
    "confirmEmail": "Bestätige deine E-Mail Adresse",
    "resetPassword": "Passwort zurücksetzen",
--- a/backend/src/emails/locales/en.json
+++ b/backend/src/emails/locales/en.json
@ -28,6 +28,7 @@
    "introduction": "So, you want to change your e-mail? No problem! Just click the button below to verify your new address:",
    "doNotChange": "If you don't want to change your e-mail address feel free to ignore this message. "
  },
+  "support": "If you have questions or problems, feel free to contact our support: ",
  "buttons": {
    "confirmEmail": "Confirm your e-mail address",
    "resetPassword": "Reset password",
--- a/backend/src/emails/sendEmail.ts
+++ b/backend/src/emails/sendEmail.ts
@ -18,11 +18,12 @@ import { UserDbProperties } from '@db/types/User'
 const welcomeImageUrl = new URL(logosWebapp.LOGO_WELCOME_PATH, CONFIG.CLIENT_URI)
 const settingsUrl = new URL('/settings/notifications', CONFIG.CLIENT_URI)

-const defaultParams = {
+export const defaultParams = {
  welcomeImageUrl,
  APPLICATION_NAME: CONFIG.APPLICATION_NAME,
  ORGANIZATION_NAME: metadata.ORGANIZATION_NAME,
  ORGANIZATION_URL: CONFIG.ORGANIZATION_URL,
+  SUPPORT_EMAIL: CONFIG.SUPPORT_EMAIL,
  supportUrl: CONFIG.SUPPORT_URL,
  settingsUrl,
  renderSettingsUrl: true,
--- a/backend/src/emails/supportLine.spec.ts
+++ b/backend/src/emails/supportLine.spec.ts
@ -0,0 +1,67 @@
+import { sendResetPasswordMail, defaultParams } from './sendEmail'
+
+describe('sendResetPasswordMail', () => {
+  const data: {
+    email: string
+    nonce: string
+    locale: string
+    name: string
+  } = {
+    email: 'user@example.org',
+    nonce: '123456',
+    locale: 'en',
+    name: 'Jenny Rostock',
+  }
+
+  describe('with support', () => {
+    beforeEach(() => {
+      defaultParams.SUPPORT_EMAIL = 'support@example.org'
+    })
+
+    describe('English', () => {
+      beforeEach(() => {
+        data.locale = 'en'
+      })
+
+      it('renders correctly', async () => {
+        await expect(sendResetPasswordMail(data)).resolves.toMatchSnapshot()
+      })
+    })
+
+    describe('German', () => {
+      beforeEach(() => {
+        data.locale = 'de'
+      })
+
+      it('renders correctly', async () => {
+        await expect(sendResetPasswordMail(data)).resolves.toMatchSnapshot()
+      })
+    })
+  })
+
+  describe('without support', () => {
+    beforeEach(() => {
+      delete defaultParams.SUPPORT_EMAIL
+    })
+
+    describe('English', () => {
+      beforeEach(() => {
+        data.locale = 'en'
+      })
+
+      it('renders correctly', async () => {
+        await expect(sendResetPasswordMail(data)).resolves.toMatchSnapshot()
+      })
+    })
+
+    describe('German', () => {
+      beforeEach(() => {
+        data.locale = 'de'
+      })
+
+      it('renders correctly', async () => {
+        await expect(sendResetPasswordMail(data)).resolves.toMatchSnapshot()
+      })
+    })
+  })
+})
--- a/backend/src/emails/templates/includes/support.pug
+++ b/backend/src/emails/templates/includes/support.pug
@ -0,0 +1,2 @@
+p= t('support')
+  a(href='mailto:' + supportEmail)= supportEmail
--- a/backend/src/emails/templates/layout.pug
+++ b/backend/src/emails/templates/layout.pug
@ -27,4 +27,9 @@ html(lang=locale)
        block content
        include includes/greeting.pug

+      - var supportEmail = SUPPORT_EMAIL
+      if supportEmail
+        .support
+          include includes/support.pug
+
      include includes/footer.pug