279 lines
8.7 KiB
Plaintext
Executable File
279 lines
8.7 KiB
Plaintext
Executable File
apps
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8077819
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-----
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# The Telegraph for iPad - your questions answered
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## Answers to frequently asked questions about the new Telegraph for iPad
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app.
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![The Telegraph iPad Edition App][1]
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11:35AM BST 21 Oct 2010
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**What is The Telegraph iPad edition? **
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Version 2.0 of The Telegraph's iPad app is a digital edition of the Telegraph
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newspapers that is published seven days a week. It is produced in a specially
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designed format that makes use of the iPad's functionality for increased
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interactivity.
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**How much does The Telegraph iPad edition cost? **
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The app is free to download. A single edition can then be purchased for £1.19
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or you can save over 70% when you subscribe at £9.99 per month. The iPad
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edition is free to subscribers to The Telegraph newspapers.
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**How do I buy The Telegraph iPad edition? **
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## Related Articles
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* [Telegraph iPad edition][2]
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05 May 2011
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* [The Telegraph for iPad App][3]
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05 May 2011
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The Telegraph for iPad is available to buy via the App Store on your iPad or
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you can download it to your computer via the [**App Store in iTunes**][4]. You
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will need iOS version 4.2 and above to use the new edition. To update your
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software to this version, sync your iPad to iTunes on your Apple or personal
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computer and click 'Download and Update' when prompted.
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**How do I subscribe to The Telegraph iPad edition? **
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You can subscribe via iTunes. If you would like to amend your subscription at
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any time, all changes are also made through your iTunes account.
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**How do I manage my subscription to The Telegraph iPad edition? **
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You manage your subscription via iTunes. If you would like to amend your
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subscription at any time, all changes are made through your iTunes account.
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Please note:
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* Payment will be charged to your iTunes Account at confirmation of purchase
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* Your subscription automatically renews unless auto-renew is turned off at
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least 24-hours before the end of the current period
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* Your account will be charged for renewal within 24-hours prior to the end of
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the current period
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* You can manage your subscription and switch off the auto-renewal by
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accessing your Account Settings after purchase
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* You cannot cancel the current subscription during the active subscription
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period
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* Any unused portion of a free trial period, if offered, will be forfeited if
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you purchase a subscription to that publication
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* If you choose to share your personal data with us you will receive an
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additional seven-day period to your subscription. All personal data is handled
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under the terms and conditions of Telegraph Media Group's privacy policy.
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[**More details can be found here**][5].
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**What if I already subscribe to the Telegraph newspapers? **
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The iPad edition is free to subscribers to the Telegraph newspapers. Once you
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have installed the app on your iPad, enter your subscriber number and postcode
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to activate free access to the iPad edition. You can find your subscriber
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number on your subscriber privilege card or email
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customerservice@telegraph.co.uk for assistance.
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**What features does The Telegraph iPad Edition have? **
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The app combines the best of our award-winning journalism with high-quality
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graphics and full-screen photo galleries and videos for an enhanced user
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experience. It has been specially designed as an iPad version of the
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newspaper, available as a daily, once-only download.
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Version 2.0 offers a greater depth of our content including business and sport
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sections, new functions including the option to switch to night-reading mode,
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Matt and Alex cartoon archives and two crossword puzzles every day of the
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week.
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**What content is available on The Telegraph iPad edition? **
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Following extensive research with users of the previous Telegraph iPad app,
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version 2.0 is based around the following core sections:
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• Front Page
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• UK News
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• World News
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• Comment
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• Letters
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• Features
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• Business
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• Sport
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• Picture Galleries
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• Daily cartoons by Matt and Alex, plus seven-day archives
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• Puzzles
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For users of the crosswords, the solution to each day's puzzle appears in the
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following day's edition. We are also making continuous improvements to the app
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which will be released as updates at regular intervals.
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**When can I download each edition? **
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Each daily edition can be downloaded from 05:00 GMT.
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**Is it possible to change the font size? **
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Yes. If you are on a page and want to increase the size of the text, simply
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use the 'pinch to expand' functionality of the iPad. Or you can change the
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font size on the Settings page.
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**Can I read the news offline once it has downloaded? **
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Yes. The Telegraph app stores each day's edition on your iPad. Once you have
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completed the download, you will be able to access that day's edition even if
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Airplane Mode is activated, or you do not have mobile network coverage. But
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you will need an internet connection to watch video.
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**How many editions are stored on my iPad? **
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If you subscribe, the current day's edition is stored on your iPad and once
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downloaded, an edition will be available for 30 days. Editions from the last
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30 days are also available to buy in the app. If you purchase an individual
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edition, it will be automatically stored on the device until you choose to
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delete it. If you do delete it, then you can restore it if it was published
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within the last 30 days.
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**How can I search for content? **
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At present we do not support search functionality within the app but you can
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easily navigate your way through each section. You can either navigate using
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the pull out sections bar, or swipe from front to back of the edition.
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**Can I copy and paste text from the app? **
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It is not possible to copy and/or paste text from the app for use in other
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applications.
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**What should I do if an error message pops up on screen? **
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If an error message appears you should try again a few seconds later.
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Alternatively, exit the app and relaunch it. Remember you will need an
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internet connection to download the edition each day.
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**Does The Telegraph iPad edition include advertisements?**
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Yes, the app includes full-screen advertisements. To move on from each
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advertisement to the next page, simply swipe to the following page.
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**How do I download The Telegraph iPad edition if I already have the earlier
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app, 'The Telegraph for iPad', on my device? **
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The new Telegraph iPad edition replaces the previous app which will cease to
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publish content as of Monday, May 9, 2011. You will be prompted to install the
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new app by a notification in the 'Updates' section of the App Store, found on
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the home screen of your device.
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**Who should I contact if I have a query or am having difficulty using the
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app?**
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You can [**contact us here**][6] listing your enquiry under 'Other', or email
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us at apps@telegraph.co.uk
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[X][7] Share & bookmark
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Delicious Facebook Google Messenger Reddit Twitter
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Digg Fark LinkedIn Google Buzz StumbleUpon Y! Buzz
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[What are these?][8]
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* Share: [Share][7] [ ][9] [ ][10]
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[Tweet][11]
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http://www.telegraph.co.uk/apps/8077819/The-Telegraph-for-iPad-your-questions-
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answered.html
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Telegraph
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## [Apps][12]
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* ### [Widgets »][13]
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[![The Telegraph iPad Edition App][14] ][15]
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### [FAQs: The Telegraph for iPad][15]
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[X][7] Share & bookmark
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Delicious Facebook Google Messenger Reddit Twitter
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Digg Fark LinkedIn Google Buzz StumbleUpon Y! Buzz
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[What are these?][8]
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Share:
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* [ ][7]
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* [ ][9]
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* [ ][10]
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* [Tweet][11]
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* Advertisement
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![][16]
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[1]: http://i.telegraph.co.uk/multimedia/archive/01866/iPad2_1866240c.jpg
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[2]: /apps/8448506/The-Telegraph-for-iPad-App-video.html
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[3]: /apps/8432762/Telegraph-iPad-Edition-App.html
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[4]: http://itunes.apple.com/gb/app/the-telegraph-for-ipad/id388947468?mt=8
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[5]: http://www.telegraph.co.uk/topics/about-us/3691972/Privacy-and-Cookie-
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Policy.html
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[6]: http://www.telegraph.co.uk/topics/about-us/form/
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[7]: #
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[8]: http://www.telegraph.co.uk/technology/news/4590190/Share-this-article-
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What-are-these.html
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[9]: mailto:?subject=A Telegraph reader thought you would be interested in
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this article&body=Depending on your email program, you may be able to click on
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the link in the email. Alternatively, you may have to open a web browser, such
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as Firefox or Internet Explorer, and copy the link over into the address bar.
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%0A%0Ahttp://www.telegraph.co.uk/apps/8077819/The-Telegraph-for-iPad-your-
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questions-answered.html %0A%0AFor the best content online, visit
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www.telegraph.co.uk
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[10]: javascript:print()
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[11]: http://twitter.com/share?via=Telegraph
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[12]: http://www.telegraph.co.uk/apps/
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[13]: http://www.telegraph.co.uk/promotions/widgets/
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[14]: http://i.telegraph.co.uk/multimedia/archive/01866/iPad2_1866240g.jpg
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[15]: /apps/8077819/The-Telegraph-for-iPad-your-questions-answered.html
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[16]: http://pagead2.googlesyndication.com/pagead/imp.gif?client=ca-
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telegraph_uk_420x200&event=noscript
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